As an IG27 Assistant you will play a key role in supporting the Invictus Games Birmingham 2027 executive team and the Invictus Games Foundation. Based between the official hotel and competition venues you’ll act as a vital point of contact helping representatives navigate event time services such as transport, accreditation, accommodation and sport information. This is a people focused role which requires professionalism, discretion, and a solutions driven approach. A great opportunity for someone with strong interpersonal and organisation skills, and desire to contribute to the success of the games.

Accessibility information: This role will involves a lot of time between different venues helping Invictus Games representatives. It also involve a lot of time communicating. Work using a computer or device may be part of this role

Invictus Games Birmingham 2027 would not be possible without the support of our partners and sponsors. Partnership Management volunteers play a key role in creating a friendly and welcoming atmosphere by greeting partners and sponsors, guiding them to the right places, managing accreditation, assisting with event information and schedule, and helping ensure a smooth and enjoyable event experience. This role is ideal for those with stakeholder engagement experience, whilst being organised and approachable is ideal.

Accessibility information: This role will be located both indoors and outdoors. It will involve standing for long periods of time and covering large distances across our venue(s)

The Protocol team are dedicated to delivering a seamless and high-quality experience for key stakeholders of Invictus Games Birmingham 2027, including, dignitaries, invited guests, and partners. As a volunteer in this area, you will be based at competition venues. Roles may include welcoming services, accreditation support, wayfinding, ensuring that guests receive timely and accurate information, and support with medal ceremonies. This is a great opportunity for individuals with hospitality experience, strong communication skills, cultural awareness and customer service skills. There will be team leader roles within this team.

Accessibility information: This role is mainly based indoors. It may involve lots of standing and communication.

Team Liaison Officers (TLOs) provide vital support to participating nations, helping to enhance their experience throughout the Invictus Games journey. Whether supporting teams at training sessions, accommodation sites, during rest days, or on competition days, TLOs act as friendly, approachable, and reliable points of contact. The role begins before the Games, allowing volunteers to build a relationship with an assigned nation and support its preparation for Birmingham 2027. Throughout the Games, TLOs will work closely with teams to help ensure they have the best possible experience. Working in partnership with the Participating Nations Manager, TLOs will help resolve issues, answer questions, and ensure the needs of participating nations are met efficiently and professionally. This role is ideal for organised, approachable, and professional individuals who enjoy supporting others and building positive relationships. Language skills relevant to participating nations would be a significant advantage.

Accessibility information: This role may involve working across multiple locations and travelling varying distances throughout the Games period.

Availability: A number of these roles will commence in January 2027 to allow relationships to be established with participating nations ahead of the Games. Activities include supporting the participating nations recce visit to the NEC on 12 January 2027 and attending monthly one-hour calls with participating nations (held on the second Wednesday of each month). Please indicate your availability and whether you would be interested in supporting the programme from this early stage.

Nations Home is a dedicated space where competitors, along with their family and friends, can relax away from the competition environment. This controlled-access area provides a place to recharge, unwind, socialise, and take part in activities designed specifically for this community. It is also a central hub where guests can enjoy refreshments and access information relevant to competitors and their family and friends. Nations Home Assistants will be the face of this space, providing a warm welcome to all visitors. Volunteers will answer questions, encourage participation in activities, provide information about what is available, update schedules and information displays, and ensure guests have everything they need to enjoy the Invictus Games Birmingham 2027. Strong interpersonal and organisational skills are essential for this role. Nations Home will be open daily from 08:00 to 22:00, from Saturday 10 July to Saturday 17 July.

Accessibility information: This is an indoor role based within Nations Home. Most, but not all, tasks can be carried out from a seated position. The role involves frequent communication and interaction with competitors, family members, and friends. Language skills relevant to participating nations would be advantageous, although a welcoming attitude and friendly smile are even more important.

Behind every competitor is a network of family and friends whose encouragement and support have helped make their Invictus journey possible. Providing an exceptional, inclusive, and welcoming experience for family and friends is a key priority throughout the Games. As part of the Family and Friends Team, volunteers will play an important role in supporting guests, ensuring they have access to the information, activities, and assistance they need to enjoy the Games and support their loved ones.

Working closely with the Family and Friends Management Team, volunteers may be based at the Family and Friends Hub, within Games venues, hotels, or supporting off-site activities. Responsibilities may include welcoming guests, providing information, assisting with programme bookings, answering questions, resolving issues, supporting individual requirements, and helping to deliver a range of Family and Friends Programme activities. Volunteers may also accompany groups to attractions and events across Birmingham and the West Midlands.

This opportunity is ideal for friendly, organised, professional, and approachable individuals who enjoy interacting with people from a wide range of backgrounds. A positive attitude, strong communication skills, and a willingness to help are essential. Knowledge of Birmingham and the West Midlands, along with additional language skills from any of our participating nations, would be advantageous.

Accessibility Information: This role may be based indoors at Games venues and hotels, with a mixture of seated and standing duties. Volunteers may be required to move around venues and, on occasion, support activities outside of the NEC campus. Reasonable adjustments can be made to support volunteers in carrying out the role.

The Healing Hut is a wellness and recovery space for competitors, family members, and friends. It offers a range of holistic wellbeing modalities, such as bodywork, aromatherapy, and gentle directed-energy therapies, within a calm and restorative environment designed to support relaxation and comfort. We are seeking Healing Hut Assistants to help welcome participants and support them as they navigate the Healing Hut experience. You will receive role-specific orientation such as helping the front greeting area or assisting with backof-Hut participant flow between modalities such as VEMI beds, HALO salt chambers, and therapy pods. This may include preparing chairs, treatment spaces, and non-specialist equipment (such as Normatec compression therapy) between uses and providing general operational support to Healing Hut practitioners. This role is ideal for friendly, compassionate, and approachable individuals who find it rewarding to help others feel comfortable and supported. Healing Hut Assistants play an important role in maintaining a warm, inclusive, and relaxed environment. Experience in health, wellness, or related areas is welcomed, but not required. This role is well suited to individuals who would enjoy engaging with our practitioners and experiencing a healing, spa-like environment.

Accessibility information: This indoor role is based within the Healing Hut and involves frequent communication, particularly during busy periods. Activities may include standing, walking, bending, preparing chairs or equipment, and providing assistance to participants. Some tasks may be completed while seated, and reasonable adjustments may be available. NOTE: VEMI beds produce low-level vibro-acoustic sound intended to support relaxation. This environment may not be suitable for individuals who are highly sensitive to continuous low-frequency sound.

You will be working with the accredited media (journalists, photographers and video journalists) in order to ensure they are able to work in a trouble-free environment. As a media assistant you will welcome the media to the Media Hub (their main workspace during the Invictus Games) and assist them with their enquiries, requests for information, lockers as well as help distribute vests to photographers. During the sport competitions you will help orientate the media to their spaces, help organise requests for interviews with competitors and assist with general enquiries. As a volunteer in Media Operations, you will be the friendly face of the event to the media who in turn report on and play a huge part in the success of the Games. This role is ideal for people who love interacting with people and want to be at the heart of the action.

Accessibility information: This is an indoor role (for indoor sports) support may also be required for outdoor sports. Please be advised that although most media spaces will be available, not all media tribunes will be accessible to all. This role involves lots of communication.

You will be working with the accredited photographers and video journalists in order to ensure they are able to work in a trouble-free environment. As a photo assistant you will welcome the photographers to the Media Hub and the respective fields of play for the sports competition. You will help orientate the photographers to their positions, assist with general enquiries, ensure that the photographer positions are kept clear and that photographers are in the correct position. You may also be required to assist with marshalling photographers for medal ceremonies and set photo shots. As a volunteer in Photo Operations, you will be the friendly face of the event to the photographers who play a huge part in the success of the Games. This role is ideal for people who love interacting with people and want to be at the heart of the action.

Accessibility information: This is an indoor role (for indoor sports) support may also be required for outdoor sports. Please be advised that although accessible photographer positions will be available, not all photographer positions will be accessible to all. This role involves lots of communication.

Broadcast Services volunteers play a behind-the-scenes role in supporting broadcasters, helping them navigate the broadcast compound and venue to ensure smooth event coverage and efficiency. Activities may involve being a runner, ensuring the broadcast compound is operating efficiently, assisting with any issues, supporting with requirements in broadcast areas, and also at the field of play. This role is ideal for those with an interest in broadcast, and live production

Accessibility information: Although we will look to make adjustments to ensure our roles are accessible to as many people as possible, due to the equipment and vehicles used this role may not be suitable for all.

Accommodation volunteers will provide support and information at the allocated event hotel. Tasks include greeting guests on arrival and departure, supporting wayfinding, access to information, and general queries. The hotel will also be the location for multiple meetings and events. This role would be great for someone professional, approachable, organised with customer service experience.

Accessibility information: This role will be indoors. Most tasks within this role can be completed from a seated location.

Accreditation volunteers are there to make sure all non-ticketed stakeholders, like staff, competitors, delegates, the media and other volunteers receive their accreditation pass in order to be eligible to access the games. Accreditation passes grant holders the different access levels and access entitlements they will need to fulfil their role. The role will include helping distribute access passes, assist with any issue resolution, and any day passes required. You will support in the processing of information, printing of passes and provide a warm welcome, as well as good customer service.

Accessibility information: This role will be located indoors. This role will require using a computer. Availability: Some of these roles may be required in advance of the event to support with ensure accreditation is organised and distributed ahead of the event.

Ticketing Services volunteers support the ticketing staff by welcoming attendees and assisting with questions to help create a positive and unforgettable experience. This might range from ticket office support, ticket scanning, helping spectators find their seats, monitoring attendance and escalating issues, all whilst providing excellent customer service. You will become knowledgeable about the venues, schedules, seat locations and sports and pass that knowledge on to our visitors. You will work closely with venue staff including security and stewarding teams, as well as the venue operations team amongst others. Ticketing support volunteers may be asked to undertake shifts before the Games begin to familiarise with venue configurations and assist with seat checks. There will be multiple team leader roles within this team.

Accessibility information: This is an indoor and outdoor based role, with long periods standing and covering large distances around the venues. Confident communication with spectators and staff will be required and this role could include using a ticket scanning device.

Workforce are the operational backbone of an event, ensuring that all client groups have the workforce they need to deliver the Games. Workforce volunteers will be the first point of contact for all volunteers and staff as they arrive on venue, providing a friendly and welcoming atmosphere for all and ensuring that everyone has a great experience. From check in, dealing with any issues, deployment, uniform requirements, and ensuring all the team are rested, and fed in order to operate to their full potential.

Accessibility information: This will be an indoor role. This role will be based in one location, dealing with large numbers of people. This role will involve using a computer / device.

Availability: Some of these roles may be required in advance of the event to support with ensure accreditation is organised and distributed ahead of the event.

As an Event Transport volunteer, you’ll help create a positive first impression by welcoming guests and offering friendly guidance at airports, hotels, and venues, supporting their journey throughout the tournament. This team guarantee the safe and sustainable movement of client groups including competition venues and accommodation. The role includes management of the load zones for the transport shuttles, assisting with equipment logistics, and general enquiries for moving around on site and between venues. There will be a number of driving roles available, for this we require a full UK driving licence, and there may be a requirement to be over a certain age.  

Accessibility information: The role will be based both indoors and outdoor at various locations. This role involves standing for long periods of time. Any driving roles will require driving fleet vehicles and not personal vehicles.  

The Venue Operations team are responsible for the smooth running of the venue, all the people and activities within it, collaborating across departments, partners and clients to ensure a safe, successful event is vital. Assisting with things like logistics, responding to incidents, supporting others in busy areas, assisting with equipment moves. This is a very hands on role, suitable for people who like to be on their feet, with a can do attitude.

Accessibility information: This is a role based both indoors and outdoors. It involves hands on work, which may involve moving equipment. This role involves a lot of time standing and covering large distances across the venue(s)

Based in the Event Control Room, the hub managing all decision making and communication for all venues. This role is responsible for monitoring radio channels, ensuring effective communication between teams, passing messages, logging decisions and raising potential issues to the relevant lead in the room. Ideal for someone with experience of using radios, logging incidents, a clear communicator with the ability to perform under pressure.

Accessibility information: This role is based in an indoor, single location. You will be seated for this role. Tasks as part of the role will include using a computer / device to create logs, using a radio to communicate and monitoring other equipment such as screens.

You will be at the heart of the action to welcome spectators, officials, delegates, guests, competitors and their friends and families to our sporting venues. As a volunteer in Spectator Services, you will be the friendly face of the event, helping create a welcoming and enjoyable experience for those attending Invictus Games 2027. You will assist with wayfinding, information support and ensure spectators feel informed, safe, as well as excited, from arrival to departure. This role is ideal for people who love interacting with the public and want to be at the heart of the action. You will become knowledgeable about the venue, facilities, schedules, and sports taking place and passing on that knowledge to our visitors. You will work closely with venue staff including security and stewarding teams, as well as the venue operations team amongst others. There will be multiple team leader roles within this team.

Accessibility information: This role will be based both indoors and outdoors. Although there will be some roles as part of this team where sitting for some time is possible, the role will involve covering large distances across our venue(s)

Focusing on assisting competitors, friends and family and spectators with accessibility requirements. Volunteers in this role will assist with areas such as; accessing mobility equipment, charging points, assistance to accessible seating, information around on-site facilities and locations, meet and greet, answering questions and general queries. This role will sit within the wider Spectator Services team but is ideal for those with previous experience of accessibility assistance or a keen interest in this area.

Accessibility information: This role may both indoor and outdoor elements. The focus of this role is communicating and assisting spectators. Although breaks will be part of your shift, this role involves standing for long periods of time and covering what may be large distances across the venue(s)

The Opening and Closing Ceremonies are the two most significant non-competition events at Invictus Games Birmingham 2027. These two moments will provide a platform for the Games to set the tone for the event, to engage, inspire and empower. A wide range of tasks will be needed to be undertaken by our volunteers, ranging from welcoming guests, backstage support, assisting competitors and their friends and family to their seats, flag holding, and production support. For a role in ceremonies, you may be asked to undertake shifts before the Games begins. You may also be allocated to a different team for some shifts to enable the minimum number of five shifts to be reached.

Accessibility information: You may be required to complete multiple tasks as part of this role across different areas of the ceremonies production. Although we will look to make adjustments to ensure our roles are accessible to as many people as possible, there may be some tasks as part of this role that aren't accessible to everyone (locations etc.)

This role is the backbone to the sporting program helping to deliver amazing competition and unforgettable moments for competitors and supporters alike. As part of the Sports Operations Team you will have overview of the whole sport schedule and operations, this is vital as multiple sports will be running on the same day. You will be assisting various specialist teams such as Results, timing and scoring, categorisation and technical officials. You will ensure that the training and sport preparation areas have everything that all competitors need to be at their best, and you will be the fountains of sport knowledge to assist with any sport related queries from various client groups. You will ensure the smooth delivery of each sport, the right equipment is in place, the field of play is maintained throughout competition, marshalling points are manned, and much more. The role is ideal for those with a keen interest in the delivery of sport alongside having attention to detail, teamwork experience and ability to work to a schedule, be approachable and adaptable in a fast paced environment. Although the role will work across a verity of sports please include any experience with our specific sports in your application. There will be multiple team leader roles within this team.

Accessibility information: This role will be mostly located indoors (for indoor sports, with some outdoor sports taking place). This role will involve accessing different areas of the sports area, and moving equipment around. Although breaks will be part of your shift, this role involves covering what may be large distances across the venue(s) quickly.