EVENT GENERAL MANAGER - ARENA
About us
Invictus UK 2027 is a charity and delivery organisation for Invictus Games Birmingham 2027, taking place in July 2027 at the National Exhibition Centre (NEC) and Sandwell Aquatics Centre. Founded by Prince Harry, The Duke of Sussex in 2014, the Invictus Games uses adaptive sport to support the recovery of Wounded, Injured, and Sick (WIS) service personnel and veterans.
Birmingham 2027 will bring together 550 competitors from over 25 nations across 12 sports, including Archery, Athletics, Cycling, Esports, Indoor Rowing, Laser Run, Pickleball, Powerlifting, Sitting Volleyball, Swimming, Wheelchair Basketball, and Wheelchair Rugby.
The Games are about more than competition. Success is measured in every step forward, every challenge faced, every barrier overcome. Every throw, stride, and lift is a victory.
Our mission is to celebrate the unconquered spirit of WIS service personnel and veterans, deliver an outstanding Games, and create lasting social impact across Birmingham and the Midlands.
Through our Impact Programme, we will create recovery opportunities for thousands of WIS and their families, while delivering long-term benefits for Birmingham and the West Midlands.
Birmingham sits at the heart of this story, from life-saving care at Queen Elizabeth Hospital Birmingham to rehabilitation at the Defence and National Rehabilitation Centre and support at Fisher House, with many competitors returning to the place that supported them.
The role
We are looking to appoint an exceptional individual with extensive major events experience to join the operations team to lead the planning and delivery of the bpPulse Arena at the NEC campus. The arena will host the opening and closing ceremonies as well as finals of some core sports. The post will report into the Operations Director. Experience of working with ceremonies providers as well as sport teams will need to be demonstrated. Stakeholder relationships will be key to this role, in particular working with the incumbent venue team and the Participating Nations. A core deliverable will be the production of key operational documents including an Event Management Plan, CAD production, workstream operating plans, radio fleetmap and operational run sheets.
Key Duties and Responsibilities
Own the planning and delivery of the bpPulse Arena for the IG27 activities
Manage the wider Operations team for the Arena
Lead the C3 and readiness exercises for the Arena
Be the main point of contact for the Arena during Games Time, linking into the main event control at the NEC
Manage transitions between ceremonies and sport
Lead the procurement of assets and overlay, including AV, power and stage requirements
Working with the Operations Director, help manage the budget for the Arena
Plan for any back of house spaces, equipment and FF&E required
Coordinate all logistic and access requirements including accreditation and security
Drive the integration of the Arena into the wider event
Manage all operational aspects of the Arena including the development of key documentation
Work closely with the venue incumbent team, and wider internal and external stakeholders
This is a full time, fixed term role to 31 July 2027.
The salary for this position is starting from £60,000 per annum (dependant on experience).
This role shall be based at our Birmingham office and flexible, hybrid working arrangements are available with the Organisation.
Employee Benefits include:
30 days annual leave per annum plus public holidays
Flexible working arrangements
Wellbeing time