THE ROLE

We are looking for a Protocol Manager to join our fantastic team at Invictus UK 2027.   

Sitting within the Games Services delivery area, we are looking to appoint an experienced individual to lead the delivery of the protocol function of the 2027 Invictus Games.  This key role covers IPP & VIP management, hospitality operations and stakeholder relations. It is an essential and central element of the 2027 Invictus Games. 

The Protocol Manager will act as the central liaison between military and government officials, international delegations and their officials and the 2027 Invictus Games whilst providing a coordinated and effective end user experience.  The role will manage a team that will deliver numerous high-profile visitors set against an event with significant media coverage. Delivery must be flawless and coordinated in a manner that sympathetically reflects the Invictus Games and the needs of the competitors and their family and friends.  

Based in our Birmingham office you will work in close collaboration with the Family & Friends Lead, the Participating Nations Lead, Operations team and wider Invictus Games Birmingham 2027 team.  

Employee benefits include:

• 30 days annual leave per annum plus public holidays (Pro-rata)

• Flexible working arrangements

• Wellbeing time

This is a full time, fixed term role to 31 July 2027.

The salary for this position is £50,000 per annum.

This role shall be based at our Birmingham office and flexible, hybrid working arrangements are available with the Organisation.

Employee Benefits include:

-          30 days annual leave per annum plus public holidays

-          Flexible working arrangements

-          Wellbeing time

HOW TO APPLY

For an informal discussion about the role please contact: tim.james@invictusgames2027.org 

To apply please send a CV and covering letter to recruitment@Invictusgames2027.org.  Please clearly state in the covering letter how your background, skills and experience meet the criteria set out in the Job Description and Person Specification. 

Closing date: 22 September 2026

(We reserve the right to close the listing early should we receive enough candidates before the closing date)

Interview date: Week commencing 28 September 2026

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

EQUAL OPPORTUNITIES

Invictus Games Birmingham 2027 is a proud equal opportunities employer and is also committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff to share this commitment. Dependent on the role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you if applicable. We value diversity and welcome applications from candidates from diverse backgrounds.

If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need.

We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

Invictus Games Birmingham 2027 is responsible for ensuring that no job applicant receives less favourable treatment on the grounds of age, gender, disability, ethnic origin, race, colour, parental or marital status, pregnancy, social or class background, nationality, religious belief, sexual preference or political belief.